Frequently Asked Questions

• When is Auckland Cup Week?

  Auckland Cup Week 2010 will run from the 6th - 13th March and will feature Telecom Derby Day (6th), Stella Artois Auckland Cup Day (10th) & SKYCITY Diamond Day (13th).

• How do I get to Ellerslie?

  Ellerslie Racecourse is well sign posted from the North/South Motorway. The best exit is 'Greenlane East'. Ellerslie Racecourse is a short walk from the Greenlane train station. Please refer to the section on 'Getting to Ellerslie' for detailed directions.

• What time does everything start?

  Each day racecourse gates will open at approximately 10.30am. Hospitality options will commence from 11.30am. The first race will start sometime around 12.00pm. The 'Birdcage Bash' will then kick off after the last race (about 6.30pm). Times will be confirmed closer to the event.

• Where can I park?

  Parking is available in the public carpark on a first come basis. Overflow parking will be available in the Infield. PLEASE NOTE THAT ON SUNDAYS, ELLERSLIE HOSTS THE CAR FAIR, SO ANY CARS LEFT OVERNIGHT IN THE PUBLIC CARPARK FROM SATURDAY RACEMEETINGS WILL BE TOWED.

• What is the dress code?

  A dress code applies in the Ascot Stand as well as ALL hospitality options - No jeans, shorts, trainers or jandals and a collared shirt is required. PLEASE NOTE most people will be in raceday attire (ie. suits and dresses) and we encourage a high standard of dress in these areas. Click here for more information about what to wear.

• Can I get cash out on course?

  Cash is available through the eftpos at most of the bars. Cash is also available at the Raceday Office.

• Will there be services available in the Infield?

  Yes, limited services will be available in the Infield throughout Auckland Cup Week.

• I have purchased tickets online - will they be posted out to me?

  Tickets will be posted out to all those who purchase tickets approximately two weeks prior to the event. After that time tickets will be available for collection from the Auckland Racing Club reception (between 9.00am and 5pm Monday - Friday) or from the ticket collection booth on the day of the event.

• Where is the ticket collection booth?

  This is located next to the turnstiles at the main public entrance (gate 6). To avoid queuing we reccommend collecting tickets from the Club prior to the day. IF YOU ARE PLANNING TO COLLECT YOUR TICKETS ON THE DAY, PLEASE NOTE: If the public carpark is full and you are instructed to park in the Infield, you will not be admitted to the course via the under-ground tunnel withouth your tickets but will need to walk around the course back to the ticket collection box. Our parking attendants are instructed to allow racegoers to drive up to the Collection box before exiting to park in the Infield.

• Can I bring a picnic and alcohol onto the course?

  Ellerslie Racecourse is now a fully licensed venue. "BYO" alcohol is no longer permitted in any areas, including the Infield. Patrons may still bring "BYO" food and unopened, non alcoholic beverages into public areas including the Infield.

• Can I put up a beach umbrella or gazebo anywhere oncourse?

  Yes - on public lawn areas. However any branding that conflicts with any of our sponsors, will not be permitted and will be removed.

• What's the best way for me to get to the Infield during Auckland Cup Week and avoid the traffic?

  If you are coming from the north, take the Tecoma Street exit, go under the overbridge and enter the Infield from the Morrin Street entrance (by Lollipops Playground). If you are coming from the South, take the Ellerslie/Panmure Highway exit and go through the Ellerslie township to Morrin Street. Enter the Infield from the Morrin Street entrance.